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Inside Sales Representative - Medical, Dental and Pharmaceutical Devices


  • NetHire
  • 07/09/19
  • Canada
  • M3B 0A3
  • Confidential / Yearly
  • Full-Time
We are a leading specialty pharmaceutical and medical device distributor and we are looking for an Inside Sales Representative to interact with current clients while also prospecting new clients to support our outside sales team.

This position is located in Mississauga near the Oakville border between the 401 and 403.

As a specialty pharmaceutical, dental and medical device distributor we are committed to providing exceptional service to the thousands of dental and oral surgery clinics that we serve in Canada.

Inside Sales Representatives interact with current clients while also prospecting new clients to support our outside sales team. As a specialty pharmaceutical and medical device distributor, we are committed to providing exceptional service to the thousands on dental and oral surgery clinics that we serve in Canada.

Inside Sales Representative Responsibilities:


Call all active clients on a pre-determined periodic schedule to address their current needs and to uncover new opportunities

Call all non-active clients as directed to ascertain reason for non-activity and to provide an update on all current and upcoming products and services

Update all contacts with customers within our CRM system

Inform all clients of current promotions and upcoming events

Update and maintain full client database, complete with all contact names and relevant business information

Conduct client or market surveys in order to obtain information about potential customers

Adjust sales scripts to better target the needs and interests of specific customers or prospects

Schedule appointments for sales representatives to meet with prospective customers or for customers to attend Continuing Education Seminars

Build long-term relationships with the customer, not solely to execute transactions

Such other duties as may be required from time to time


Required Competencies


Minimum 2 years experience in a professional office environment as a customer service representative or inside sales representative

Sales experience in business to business environment

Exceptional customer service experience

Excellent communication skills

Excellent phone manner

Proficient skills with Microsoft Office, with a focus on Excel

Familiarity and/or able to work with SAP is preferable

Experience in motivating team is preferable

Organized, self-starter, and detail oriented

Works well both independently and within a team environment

Dental experience and being able to demonstrate knowledge of dentistry is preferable

English - speaking and writing is required



This is a full time position with hours of 8:30am " 5:00pm Monday to Friday.

We offer an exceptional compensation and benefits package.

Keywords: Sales Representative, Sales Rep, Account Manager, Account Management, Business Development, Salesperson, Salesman, Saleswoman, Account Rep, Account Representative, Territory Account Manager, Territory Manager, Account Management, Business Development Rep, Business Development Representative, Business Development, Customer Service Representative, Customer Service Rep, CSR, Customer Support, Customer Service Agent, Customer Care Representative, Customer Care Agent, Customer Service Specialist, Ontario, ON, Brampton, Oakville, Etobicoke, Toronto, Halton Hills, Milton, North York, Woodbridge, Georgetown

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